Refunds & Returns

We want every book and print to arrive the way we meant it to. If something goes wrong, email us at shop@sahtu.press with your order number and we will sort it out.

Books

Books ship from us by USPS Media Mail. You can return a book within 30 days of delivery if it is unread and in the condition it arrived in. Email us first, then mail it to the address below. Once it arrives, we refund the price of the book.

Return shipping is yours to pay, and the original shipping charge is not refunded. If the book arrived damaged or we sent the wrong one, we pay for everything: send us a photo and we will mail a replacement or refund you in full, whichever you prefer.

T-shirts, prints, mugs and hats

These are printed for you when you order, by our print partner, so we cannot take them back for a different size or a change of mind. Please check the size before you order.

If an item arrives misprinted, damaged or defective, email us a photo within 30 days of delivery. We will send a replacement at no cost, or refund you if a replacement is not possible.

PDF downloads

PDFs are final sale once the download link has been sent. If a link does not work or a file will not open, email us and we will send a new link.

Late or missing packages

Media Mail is slow: books usually take 2 to 8 days and can take longer. If your book has not arrived 14 days after it shipped, email us and we will look into it with USPS. T-shirts and other made-to-order items ship with tracking, which arrives by email when they leave the printer.

How refunds work

Refunds go back to the card or payment method you used, through Stripe. We send them within 3 business days of approving a return. Your bank may take 5 to 10 business days to show the credit. If you have waited longer than that, check with your bank, then email us.

Where to send returns

Sahtu Press
PO Box 1393
Manteca, CA 95336

For anything about an order, email shop@sahtu.press.